The hotel was out of my budget but I decided to treat myself and it was a treat. The concierge are excellent, I had been in communication with them before I arrived and they were helpful. The bell desk helped me easily get around. Everyone was friendly and helpful. My room was fabulous, on the 33rd floor. Quiet (as I had hoped) and very comfortable. I need to find out what those pillows are! The location is central enough with everything I need nearby or on the property - delicious coffee, Sephora across the street, subway, taxis, etc.
Suparna
2024년 10월
The highlights of the Lotte NY Palace are 2 main things: location and size of rooms. 1) The location can't be beat bc it's right behind St. Patrick's Cathedral on a quiet street in midtown but so central to all the best tourist sights in NY including 5th avenue shopping, 42nd street and Broadway shows, and Central Park. What you can't walk to is an easy subway ride away. 2) The size of rooms is huge for NY standards. Our king room was 360 sf and had a good sized closet and bathroom. We had a beautiful view of St. Patrick's Cathedral. Also the rooms were renovated in the last 5 years so the furnishings are brighter. The staff were all exceptionally friendly and accommodated our requests for a refrigerator, which I noted after reading other reviews. We also got a late check out bc of a delayed flight. Highly recommend to first time visitors who want a luxe experience in the center of Manhattan!
Stephanie
2024년 7월
Beautiful, elegant hotel near Rockefeller Center. Lovely views of Saint Patrick’s Cathedral. Room was well appointed and very comfortable. Staff were very friendly and went out of their way to accommodate our needs when family came to visit. The lounge is the best place to enjoy a quiet drink from Troubles Trust, which can get noisy. Bed was comfortable and room was spacious. Lobby and bars are lovely-check out the Gold Room!
Rhonda
2024년 9월
The room was beautiful with an amazing skyline view overlooking Saint Patrick's Cathedral. We had 2 double beds which were both very comfy. The bathroom was a good size with a bath tub with lovely powerful shower over it. The location was just perfect!
Rachel
2024년 1월
Great location. Facilities fine.
S
2024년 4월
The Studio Suite with the cathedral view was EXCEPTIONAL! Waking up to a breathtaking view of the towers of St. Patrick's Cathedral, Radio City Music Hall's iconic neon signage down the road, and the city skyline was a luxury we enjoyed every morning. And when our children went to bed, being able to watch our same view transform by night was a priceless perk we did not take for granted, and thus sat for a few minutes just staring out before we turned down.
Francisco
2025년 3월
Great view over the cathederal. Great spot near lots of lovely restaurants and spots. The gym is AMAZING if you like a good fitness centre. The hotel, bar and restaurants as well as gyms were amazing and newly renovated. The gold room is beautiful and everything is lovely about the hotel.
Colette
2022년 7월
Iconic Hotel in fantastic location, great service
Gary
2022년 9월
The location was excellent, central to everything, walking distance to theaters, Central park, and major landmarks. Very accessible with public transportation too. We were very impressed with the attention from the reception upon arrival. Michael, at the reception did his best to find a corner room with an excellent view of St. Patrick's cathedral and the city line. The concierge was very helpful too. Lastly, not to be missed, the guided tour of the Villard houses full of history of the hotel and the gilded age of New York city.
Anila
2024년 6월
Staff was very friendly and helpful when asked for assistance; Room was exceptionally clean and bed was comfortable; Bathroom amenities include shampoo and conditioner, body wash, and lotion; Valets and doormen were very helpful and friendly.
Candice
2024년 9월